When managing a short-term rental (STR), safety is not just a priority—it’s a legal and ethical responsibility. Approaching your vacation rental as a commercial property is key to ensuring the safety of your guests and the long-term success of your business. Proper maintenance, safety features, and proactive management all contribute to creating a secure environment that enhances the guest experience while safeguarding your investment.

Treating STRs Like Commercial Properties
As a vacation rental owner, it’s essential to recognize that your property is more than just a home—it’s a commercial enterprise. Much like any business that serves the public, STRs must meet rigorous safety standards. This includes maintaining the structure, plumbing, electrical systems, and safety equipment to ensure they’re up to code and ready to withstand the wear and tear of regular guest turnover.
Safety as a Top Priority
A safe property is a successful property. From installing smoke and carbon monoxide detectors to ensuring fire extinguishers are easily accessible, every safety detail matters. This is a non-negotiable part of building trust with your guests. Ensuring clear emergency exits, well-maintained walkways, and effective lighting are other ways to protect everyone who enters your space.
Proactive Maintenance
Regular maintenance is essential to keep your property safe and functional. Leaky pipes, worn-out fixtures, and damaged surfaces not only impact the guest experience but can also pose significant safety risks. Incorporating routine checks—especially before and after each guest stay—will prevent costly repairs and prevent accidents.
Breezeway Safety Course as a Resource
For vacation rental owners looking to ensure their property meets industry standards, Breezeway’s Safety Course is an invaluable resource. This course covers everything from safety inspections and hazard identification to creating safety protocols for STRs. As a Breezeway Safety Inspector, I integrate the course's principles and regional standards into all of our designs, ensuring that each space is safe and up to code.

Meeting Local and National Standards
Local regulations and national safety codes for STRs can vary, so it’s important to stay up to date on both. Ensuring your property complies with these rules is not only a legal requirement but also a way to show your guests that their safety is a priority. This can include anything from structural integrity and fireproofing to accessibility features.
Guest Communication and Clear Expectations
Setting clear expectations with guests around safety features—such as exit plans, emergency contacts, or safety equipment—helps them feel secure and aware of their surroundings. Including safety reminders in your welcome book, in your listing, and as part of the check-in process can help guests know what to do in case of an emergency.
Insurance and Liability Protection
In addition to the physical safety features of your property, it’s important to have the right insurance coverage. As STRs are often seen as commercial properties in the eyes of insurers, make sure your policy covers damages, liability, and accidents that may occur during a guest’s stay. This ensures you're protected in the event something goes wrong.
Approaching your vacation rental as a commercial property is crucial for ensuring safety and creating a trustworthy space for your guests. Regular maintenance, proactive safety measures, and continuous education through resources like Breezeway’s Safety Course are all part of the process. By prioritizing safety, you not only protect your guests but also safeguard your business and reputation.

Ready to ensure your property is safe, secure, and compliant?
Schedule a Design Lab session with Wild Birch Design today and get expert advice on making your vacation rental a safer, more reliable destination for your guests.